Uber noticed an interesting thing lately: customers were opening the app late at night and entering a nearby train station as a destination to see if they could game out how long it would take them to get there in the morning. It sounds stressful, so the company’s product team got together and designed a new feature to automate much of this planning.
The result is “Make My Train,” which Uber rolls out today to two of the largest commuter rail systems in the country: the Long Island Rail Road (LIRR) in New York and Caltrain in the San Francisco Bay Area.
Transportation experts see Uber as a crucial piece in solving the so-called “last mile” challenge. Using ride-hailing to connect commuters to transit “would not only improve first- and last-mile portions of trips but would also allow towns to redevelop parking lots near commuter train stations,” says Tom Wright, president and CEO of Regional Plan Association, in a statement provided by Uber.
Read more on The Verge.